Terms of service

Effective Date: 08.09.2026

Welcome to Kravo. By accessing or using https://thekravo.in/, you agree to the following Terms & Conditions.

1. Website Usage

You agree to use this website only for lawful purposes. You must not misuse the website, interfere with its security or use it for fraudulent activities.

2. Product Information

We make reasonable efforts to ensure that product descriptions, prices, images, ingredients and availability are accurate. However, minor variations may occur. Product information may be updated without prior notice.

3. Orders and Payments

All orders are subject to product availability and confirmation by Kravo. We reserve the right to cancel or refuse an order where necessary.

You agree to provide accurate billing, delivery and contact information. Payments must be completed through the payment options available on the website.

4. Pricing

Prices displayed on the website may change without prior notice. Any applicable delivery charges, taxes or other fees will be shown during checkout, wherever applicable.

5. Delivery

Delivery timelines are estimates and may be affected by location, weather, logistics, public holidays or circumstances beyond our control. Customers must provide a complete and accurate delivery address and contact number.

6. Product Storage and Consumption

Customers should follow the storage and consumption instructions provided on the product packaging. Kravo is not responsible for issues caused by improper storage, handling or consumption after delivery.

Customers with allergies or dietary restrictions must review the product ingredients before consumption.

7. Cancellation, Returns and Refunds

Cancellations, returns, replacements and refunds will be governed by Kravo’s applicable Refund and Cancellation Policy. Any product-related complaint should be reported within 3 days of delivery with the order details and supporting photographs, where required.

8. Intellectual Property

All website content, including text, images, logos, graphics, product photographs and design elements, belongs to Kravo or its respective owners. No content may be copied, reproduced or used without prior written permission.

9. Third-Party Links

The website may contain links to third-party websites or services. Kravo is not responsible for their content, security, availability or privacy practices.

10. Limitation of Liability

Kravo shall not be liable for losses caused by website interruptions, delivery delays, inaccurate information provided by customers, improper product storage or events beyond our reasonable control.

Nothing in these Terms limits any rights available to consumers under applicable law.

11. Changes to These Terms

Kravo may modify these Terms & Conditions at any time. Updated terms will be published on this page with the revised effective date.

12. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in Telangana.

13. Contact Us

Website: https://thekravo.in/