Refund policy

As Kravo sells food products, returns are generally not accepted due to hygiene and food-safety reasons.

However, a replacement may be considered if:

• The wrong product was delivered.
• The product arrived damaged or tampered with.
• The package was delivered in an unusable condition.
• The product received is expired or defective.

Customers must contact us within [24/48 hours] of delivery and provide the order number, photographs and an unboxing video, wherever possible.

Products that have been opened, used, damaged after delivery or stored improperly may not be eligible for replacement.

Contact Us

For return or refund-related queries, contact us at: https://thekravo.in/pages/contact